Frequently Asked Questions
Everything you need to know about our premium art prints and services.
What printing techniques and materials do you use?
We use high-end Giclée printing on 230g heavy-weight matte archival paper to ensure vibrant colors and long-lasting quality for every piece of art.
How long does shipping take?
Most orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location, and you will receive a tracking number via email.
Do you offer international shipping?
Yes, we ship our art prints worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
What is your return policy?
We offer a 14-day return policy for all unused products in their original packaging. Please contact our support team to initiate a return or exchange.
Are frames included with the art prints?
Unless specified in the product description, our prints are sold unframed and shipped in protective tubes to ensure they arrive in perfect condition.
What should I do if my order arrives damaged?
If your print is damaged during transit, please take photos of the packaging and the product and email them to our support team within 48 hours for a free replacement.